Live Breaking Biotech News and Articles

Biotech News Journal

Subscribe to Biotech News Journal: eMailAlertsEmail Alerts newslettersWeekly Newsletters
Get Biotech News Journal: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn

Biotech Authors: Greg Wind

Related Topics: Biotech News Journal, Startup Journal, Venture Capital, PR on Ulitzer, Telecom Innovation, Outsourcing on Ulitzer

Blog Feed Post

Semafone bolsters executive team to manage global growth

Chertsey, 26 September Semafone, the secure voice payments specialist, has further strengthened its senior management team with the appointment of Katherine Grover as chief financial officer following the company's recent recruitment of Sam Harry as development director. Katherine will help to direct Semafone's rapidly developing business, which last year grew its revenues by 500% and saw a 50% increase in staff.

Semafone's technology is deployed in contact centres worldwide, enabling organisations to accept card payments securely by telephone without compromising customer service. Semafone was awarded a patent earlier this year for its unique ability to allow customers to enter card details into a telephone keypad, masking the tones so that contact with a service agent need not be interrupted. Sam Harry, who has over 12 years of software design and development experience working with startups based across the UK, Australia and the US, will be responsible for taking this technology to the next stage of development and for drawing up a new product roadmap for the future.

Katherine joins Semafone from KnowledgePool Group Limited, where she was group finance director. Her previous experience includes 17 years working with fast-growing companies in the biotechnology, healthcare, outsourcing and information technology markets. She has been actively involved in raising and managing venture capital funding and also floating companies on both the NASDAQ and London Stock Exchange. Katherine will be based at Semafone's headquarters in Surrey and will work closely with chief executive officer Tim Critchley as the company continues to grow its business across a number of sectors including financial services, travel and leisure, utilities and telecommunication.

"It is very exciting to be joining Semafone as it gains momentum in new markets and on new continents," commented Katherine. "The company has an incredibly talented management team and I am delighted to be working with Tim again."

"With our business developing fast in the UK, Australia, North America and South Africa, we needed someone with the right level of experience and skill to help us manage Semafone as it grows," added Tim Critchley, chief executive officer of Semafone. "We are delighted that Katherine and Sam have agreed to join us and look forward to welcoming them to the management team."

About Semafone
Founded in 2009, Semafone is fast being recognised as the global leader in secure voice transactions. The company provides an innovative solution which takes contact centers out of scope of PCI DSS regulations for telephone payments. Semafone allows the call - and the call recording - to continue as normal while the customer enters their credit card information using the telephone keypad. Card data is sent directly to the bank, avoiding the need for contact center agents to hear or see card details. Semafone's clients include the Foreign & Commonwealth Office, Careline Services, Family Investments, Markel, Sky, SpecSavers and Swift Advances. Semafone is working with a number of industry leading partners to further extend its solution to global market.

Semafone received a £1.9m investment from Octopus Ventures in 2010 and a further £1.5m, primarily from existing investors, in 2012. Semafone received the European Call Centre Award for the most innovative product in 2010 and the Emerging Technology award in the 2012 METAwards, organised by the Merchant Risk Council (MRC).

In June 2012 Semafone secured UK patent #GB2473376 that covers a number of aspects related to using dual tone multi-frequency signalling (DTMF) to capture payment card data from a call centre customer during a live phone call and pass it to a payment system. Semafone is now actively pursuing US patents and expects them to be awarded within the next 6-12 months.

Further information about Semafone is available at

For more information please contact:
Xanthe Vaughan Williams or Hannah Devoy
Fourth Day Public Relations
Tel: +44 (0)20 7403 4411
Email: [email protected]

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.