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Biotech Authors: Greg Wind

Related Topics: Cloud Computing, Cloud Interoperability, Cloudonomics Journal, SaaS Journal, MySQL Journal

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Bluewolf Launches First "Integration-as-a-Service Solution" That Includes Consulting Services and Proactive Monitoring of SaaS Integrations

-- Leverages experience with more than 500 SaaS integrations to deliver "Integration-as-a-Service" Solution --

Bluewolf (www.bluewolf.com) today announced its expanded "Integration-as-a-Service" solution, the first to offer ongoing support of integration projects -- guaranteeing successful integrations between SaaS solutions, such as Salesforce.com, Big Machines, eAutomate, OpenAir and back office systems (e.g as Oracle, SAP, Great Plains, SQL Server, and MySQL). Called the Integrator, the solution is the only to include proactive monitoring and consulting services to ensure integration success. Bluewolf is the largest provider of consulting services for Software as a Service, Open Source and Cloud Computing solutions.

"Integration software has become a commodity, said Lou Fox, CTO of Bluewolf. We focus on making sure you are successful with integration by wrapping in monitoring, maintenance, enhancements and consulting into our Integration-as-a-Service offering so that clients can get a complete solution not just a tool."

With remote monitoring of integration jobs via a dashboard included as part of the Integrator solution, Bluewolf proactively alerts its customers of any issues with integrations and helps solve them. In addition, Bluewolf offers onsite visits with its Bluewolf integration specialists, as part of its Integrator "Integration-as-a-Service" solution.

Integration is often cited at the Achilles heel of SaaS adoption. According to a recent Forrester Research report on SaaS, integration issues were cited as the number one SaaS concern, with 65% of respondents overall saying that integration is a key reason that they refuse to consider SaaS as a deployment model (Forrester Research Best Practices: The Smart Way to Implement CRM SaaS Solutions), May 7, 2008.

Bluewolfs Integrator is incredibly powerful. It offers never-ending opportunities to improve our sales process. We are always thinking of new information we can pull into Salesforce in order to make our sales team more effective, said Bill Doane, Supervisor Client Systems Dow Jones & Company.

For administrative ease, the Bluewolf Integrator is designed with user-friendly administration rules that enable the administrator to manage the flow of data between front and back office systems with little or no IT support. With a Wizard-based approach, the Integrator prompts are presented in simple non technical terms. The Bluewolf Integrator integrates with Salesforce, Big Machines, Oracle, SAP, Microsoft SQL server, MySQL, and supports flat files, such as csv, xtml, and many more.

"The Bluewolf Integrator is more than just another SaaS integration product, and doesn't come with the problems associated with traditional software-- it doesn't require upgrades, bug fixes, patches or training," said Fox.

Bluewolf developed the Integrator in response to customer needs, based on it experience implementing SaaS solutions for more than 1,500 organizations. In addition, the Integrator is already in use by 500 clients, including DowJones, UnitedWay, and BP Solar.

The Integrator is available immediately via the Force.com AppExchange at http://www.salesforce.com/appexchange/detail_ overview.jsp?NavCode__c=&id=a0330000000KxmUAAS or as a free 30 day trial at bluewolf.com/integratortrial. (Due to its length, the above URL may need to be copied/pasted into your Internet browser's address field. Remove the extra space if one exists.) Prices start at $30,000 for the Complete Integrator package that includes proactive monitoring and support of all integration jobs; quarterly site visits by Bluewolf Integration Specialists along with strategic advisor and practive best practices consulting on how to deepen the value of integration in the business. Prices start at $20,000 for the Classic Integration package that includes 1-800 access to Integrator support teams during business hours.

About Bluewolf

Bluewolf is the leading Software as a Service consulting company focusing on deployment, development and adoption of enterprise software applications. With eight years of SaaS experience and more than 1,500 customers, Bluewolf is defining a new style of consulting based on their Agile Consulting model that guarantees success and delivers on the promises of Cloud Computing. Bluewolf clients include Dow Jones, ADP, General Electric, and Fox Interactive Media.

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